Contact Us

We would love to hear from you. If you have a question about Range Gripper or would like to inquire about wholesale ordering, please fill out our contact form or email us at support@rangegripper.com

We will be in touch within 48 hours.

Distributor & Wholesale

Shipping & Delivery

We offer free shipping on all orders.

Completed orders will be shipped within two business days. Orders placed on Friday may not be processed until the following Monday. Orders placed on holidays will be processed on the next available business day.

Domestic Shipping:

• FREE SHIPPING on all orders

Once your order has been shipped, we will send a notification to the email you specify. It will contain a tracking number so that you can track your order from door to door.

Shipping times and delivery dates are estimated and are not guaranteed. We assume no responsibility for late shipments and do not provide refunds for shipping costs. If you have any questions about shipping or delivery, please contact Customer Service directly.

Returns & Exchanges

If you are not 100% satisfied with your Range Gripper purchase, you can return your order to our warehouse request a full refund (LESS Shipping and Handling) or exchange within 30 days of purchase. To submit a re-quest, please submit a request from our contact us page.

Returns must be unused, in the condition you received them. We want to ensure the best possible experience for our customers, and do everything we can to remove any risk of shopping online.

Upon receipt and inspection of the return, we will issue your approved refund via the original method of payment. Please note there will be NO refund on shipping and handling cost.

For additional information please feel free to reach out to us at: support@rangegripper.com

Warranty Policy

Each and every Range Gripper purchased either from our website or from an authorized retailer comes with our standard lifetime warranty.

Range Gripper warrants and guarantees that the purchased product is free from manufacturing defects and will function as intended for the life of the product.

The Range Gripper warranty does not cover normal wear and tear or damage caused by abuse, misuse or neglect. We do not provide refunds for items that are lost or stolen or are damaged due to negligent use or storage of the product.

A jpeg (digital) photograph of the damaged parts and/or the Ran ge Gripper is necessary as part of the warranty assessment. We process claims on a case-by -case basis and cannot guarantee the final outcome, though we promise to do our best to ensure you are satisfied with your purchase and our customer service.

If you have any further questions regarding the warranty on our products, or if you have an issue that is not addressed here, please do not hesitate to contact our Customer Service Department at support@rangegripper.com

Range Gripper Privacy Notice

What Personal Information About Customers Does Rangegripper.com Gather?

The information we learn from customers helps us personalize and continually improve your Rangegrippers experience. Here are the types of information we gather.

• Information You Give Us: We receive and store any information you enter on our Web site or give us in any other way.  You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our stores, and communicating with you.
• Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies," and we obtain certain types of information when your Web browser accesses rangegripper.com or advertisements and other content served by or on behalf of rangegripper.com on other Web sites. 
• E-mail Communications: To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from rangegripper.com if your computer supports such capabilities. We also compare our customer list to lists received from other companies, in an effort to avoid sending unnecessary messages to our customers. If you do not want to receive e-mail or other mail from us, please adjust your personal preferences in your Rangegrippers Dashboard when you login to our site as a customer.
• Information from Other Sources: We might receive information about you from other sources and add it to our account information. 
  
  

What About Cookies?

Cookies are unique identifiers that we transfer to your device to enable our systems to recognize your device and to provide features on our site, personalized advertisements on other Web sites (e.g., Rangegrippers Associates with content served by rangegripper.com and Web sites using Checkout by Rangegrippers payment service), and storage of items in your Shopping Cart between visits.

The Help feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the Web site of its manufacturer. Because cookies allow you to take advantage of some of rangegripper.com's essential features, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you will not be able to add items to your Shopping Cart, proceed to Checkout, or use any rangegripper.com products and services that require you to Sign in.

Does Rangegripper.com Share the Information It Receives?

Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below and with subsidiaries rangegripper.com, Inc. controls that either are subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.

Affiliated Businesses We Do Not Control: We work closely with affiliated businesses. In some cases, these businesses operate stores at rangegripper.com or sell offerings to you at rangegripper.com. In other cases, we operate stores, provide services, or sell product lines jointly with these businesses.  You can tell when a third party is involved in your transactions, and we share customer information related to those transactions with that third party.

Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.

Promotional Offers: Sometimes we send offers to selected groups of rangegripper.com customers on behalf of other businesses. When we do this, we do not give that business your name and address. If you do not want to receive such offers, please notify us through your customer dashboard once you login as a customer.

Business Transfers: As we continue to develop our business, we might sell or buy stores, subsidiaries, or business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). Also, in the unlikely event that rangegripper.com, Inc., or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.

Protection of rangegripper.com and Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Terms of Use and other agreements; or protect the rights, property, or safety of rangegripper.com, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Notice.

With Your Consent: Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.

How Secure Is Information About Me?

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.

We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.

• It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

What About Third-Party Advertisers and Links to Other Websites?

Our site includes third-party advertising and links to other Web sites.

Which Information Can I Access?

Rangegripper.com gives you access to a broad range of information about your account and your interactions with Rangegripper.com for the limited purpose of viewing and, in certain cases, updating that information. 

What Choices Do I Have?

As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of such Rangegripper.com features.

If you do not want to receive e-mail or other mail from us, please adjust your preferences in your dashboard once you login as a customer.

The Help feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the Web site of its manufacturer. Because cookies allow you to take advantage of some of rangegripper.com's essential features, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you will not be able to add items to your Shopping Cart, proceed to Checkout, or use any rangegripper.com products and services that require you to Sign in.

Are Children Allowed to Use Rangegripper.com?

Rangegripper.com does not sell products for purchase by children. If you are under 18, you may use rangegripper.com only with the involvement of a parent or guardian.

• Terms of Use, Notices, and Revisions

If you choose to visit rangegripper.com, your visit and any dispute over privacy is subject to this Notice and our Terms of Use, including limitations on damages, resolution of disputes, and application of the law of the state of California. If you have any concern about privacy at rangegripper.com, please contact us with a thorough description, and we will try to resolve it. Our business changes constantly, and our Privacy Notice and the Terms of Use will change also. We may e-mail periodic reminders of our notices and conditions, but you should check our Web site frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

• Examples of Information Collected

Information You Give Us

You provide most such information when you search, buy, post, participate in a contest or questionnaire, or communicate with customer service. For example, you provide information when you search for a product; place an order through rangegripper.com or one of our third-party sellers; provide information in Your Account (and you might have more than one if you have used more than one e-mail address when shopping with us) or Your Profile; communicate with us by phone, e-mail, or otherwise; complete a questionnaire or a contest entry form; use our services; provide and rate Reviews. As a result of those actions, you might supply us with such information as your name, address, and phone numbers; credit card information; people to whom purchases have been shipped, including addresses and phone number; people (with addresses and phone numbers); e-mail addresses of your friends and other people; content of reviews and e-mails to us; personal description; and financial information.

Automatic Information

Examples of the information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information such as browser type, version, and time zone setting, browser plug-in types and versions, operating system, and platform; purchase history, which we sometimes aggregate with similar information from other customers to create features like Top Sellers; the full Uniform Resource Locator (URL) clickstream to, through, and from our Web site, including date and time; cookie number; products you viewed or searched for; and the phone number you used to call our 800 number. We may also use browser data such as cookies, Flash cookies (also known as Flash Local Shared Objects), or similar data on certain parts of our Web site for fraud prevention and other purposes. During some visits we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page. We may also collect technical information to help us identify your device for fraud prevention and diagnostic purposes.

Information from Other Sources

Examples of information we receive from other sources include updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily; account information, purchase or redemption information, and page-view information from some merchants with which we operate co-branded businesses or for which we provide technical, fulfillment, advertising, or other services; search term and search result information from some searches conducted through the Web search features offered by our subsidiary, Alexa Internet; search results and links, including paid listings (such as Sponsored Links); and credit history information from credit bureaus, which we use to help prevent and detect fraud and to offer certain credit or financial services to some customers.

Information You Can Access

Examples of information you can access easily at rangegripper.com include up-to-date information regarding recent orders; personally identifiable information (including name, e-mail, password, communications and personalized advertising preferences, and address book); payment settings (including credit card information and promotional certificate and gift card balances); e-mail notification settings (including newsletters); Recommendations (including Recommended for You and Improve Your Recommendations); Seller accounts; and Your Profile (including your product Reviews and personal profile).

Terms of Use

Please read carefully.

Rangegripper respects copyright laws so make sure you own the rights or have permission to use any of the images you upload for us to print. If you’re not sure if you own copyright or permission to an image you probably don’t. We have the right to reject or refuse to print any images that do not follow copyright laws or that do not comply with our “user conduct” terms of use.

We will never use, sell, promote, or print any of your images without your prior written consent – it’s your work and it can’t be used in any way without your permission.

The files you upload are stored on our secure servers and may remain there for back-up purposes in case you need a reprint or your piece is damaged in shipment. If you want us to permanently delete your images from our server please let us know when you place your order and we will gladly comply. Otherwise files may be deleted off our server every six months without any notification. Make sure you back up your images.

Files you send to us to be scanned will be treated with the utmost care and will be returned to you (unless you specify otherwise) but we can’t be held responsible for photos that are lost in transit or damaged while out of our hands.